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Email marketing done with old-fashioned care.

Like a flock of carrier pigeons for your e-commerce biz.

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“Chris was on top of the newest trends, committed to best practices, and encouraged creativity in our team.”

Kathryn Lenihan, Many Worlds Tavern

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About Carrier Pigeon Creative

We’re a husband-and-wife team of email marketers. We focus on working with e-commerce companies and nonprofits because that’s what we know and what we get most excited about. We’ll plan the strategy, design the emails, build the automated flows, and set up the sends.

Put us on retainer or order what you need. We believe in fast, dependendable communication, because that’s what trusting your brand with us deserves.

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Services

“Chris is a great storyteller… he is great at communicating and receiving feedback to make sure your vision is executed.”

Ashley Lai - A 2nd Cup

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Our Team

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Kaylen Simpson-Porto

My career has taken me from professional kitchens and bustling coffee shops to nonprofits, classrooms, event spaces, and a few places in between. I've been a chef, educator, program manager, caregiver and more.

My experiences have given me a broad perspective, a knack for figuring things out, and an endless supply of curiosity about the intersection of a person’s passions with their jobs.

When I’m not working you can find me trying a new restaurant, taking a yoga class, learning to sew, hunting for a good thrift find, or birding.

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Chris Porto

In my professional career, I’ve gotten to work in DTC e-commerce spaces in specialty coffee and board games. Those are industries where hand-made, thoughtful care really matters. Let me bring that same ethos to your customers’ inboxes. We’ll make emails that make their wants and problems feel seen—emails they want to open.

My personal interests include photography, sand volleyball, pickleball, watching movies, and cooking something tasty. And yes, coffee and board games!

Words from Clients & Peers

Our Plans

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Hire us to take over your email marketing on retainer, or let us do a one-time set up of your essential email flows. Have something else in mind? Let’s talk!

Monthly Email Marketing – 5-Email/Mo Retainer

Ongoing email marketing designed to drive revenue, strengthen customer relationships, and keep your brand connected with its audience. From campaign strategy and copywriting to design, production, and deployment, each email is thoughtfully developed to align with your brand and marketing goals.

What's Included:

  • 5 Custom Email Campaigns Per Month – Strategically planned and created to support your marketing goals.

  • Campaign Strategy – Concept development, featured products, offers, and campaign direction.

  • Copywriting & Design – On-brand messaging and custom email design.

  • Email Production – Campaign buildout within your email service provider (Ex. Klaviyo, Omnisend, Mailchimp, etc.).

  • Audience & Scheduling – List segmentation and campaign scheduling or deployment.

  • Quality Assurance – Link, content, and formatting checks.

  • Performance Review – Basic review of campaign performance to help inform future email marketing efforts.

  • Revisions – Up to 2 rounds of revisions per campaign.

How the Retainer Works:

This is an ongoing monthly engagement, billed in advance. Your initial payment secures your first month of services, and work begins once payment is received. Subsequent payments are automatically charged at the beginning of each new billing period to reserve your continued monthly services.

Essential Email Automations – 5 Core Flows

Turn more subscribers into customers, recover otherwise-lost sales, and build stronger customer relationships with strategic email automations. These essential flows are designed to reach customers at key moments throughout their buying journey, delivering the right message at the right time. Using established email marketing strategies, they help increase revenue, improve customer engagement, and generate sales around the clock without requiring constant manual effort.

What's Included:

  • Lead Magnet/Sign-Up Form – Strategic lead magnet recommendations and custom signup form design to attract new subscribers, encourage sign-ups, and grow your email list.

  • Welcome Series (5–8 Emails) – Convert new subscribers into customers through strategic brand storytelling, introductory offers, best sellers, social proof, and compelling purchase incentives.

  • Abandoned Cart/Checkout (5-7 Emails) – Recover lost sales through personalized product reminders, strategic urgency, social proof, and targeted messaging that addresses customer hesitation.

  • Browse Abandonment (4 Emails) – Re-engage interested shoppers with relevant product recommendations, best sellers, customer reviews, and thoughtful reminders to return.

  • Post-Purchase (3–5 Emails) – Strengthen customer relationships, reinforce purchase confidence, introduce complementary products, and build long-term brand loyalty.

  • Win-Back (3–5 Emails) – Re-engage inactive subscribers and lapsed customers through targeted messaging designed to renew interest, encourage repeat purchases, and maintain a healthy email list.

How the Engagement Works:

This is a one-time setup and design engagement. Each flow is developed, designed, and implemented as a complete automated email sequence. Once approved and configured, your automations can continue working behind the scenes to engage subscribers and customers throughout their buying journey.

This package is available as a standalone service or as an add-on to an existing monthly email marketing retainer.

Let’s get to work. Contact us here.

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